Please Stay at home to stop coronavirus spreading
Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
• shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
• one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
• any medical need, or to provide care or to help a vulnerable person
• travelling to and from work, but only where this absolutely cannot be done from home
These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
Symptoms and what to do
Do not leave your home if you have either:
• a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
• a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
If you require advice on self-isolation, such as what to do if you have a certain medical condition, live with a vulnerable person or are unsure how to self isolate, please visit:
If you are in the at risk groups announced by the Government at the weekend, you will soon receive a letter with further advice. Please do not call the surgery as due to demand on the service we do not have the capacity to answer individual queries and the advice is the same .
You do not need to contact 111 to inform them you are self-isolating and testing is also not required if you are self-isolating. The main points are detailed below but please follow the link for in-depth advice.
•If you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started. (The ending isolation section below has more information)
•If you live with others and you are the first in the household to have symptoms of coronavirus, then you must stay at home for 14 days, all other household members who remain well must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill. See the explanatory diagram
If you need to speak to a doctor for medical advice you can still book a telephone appointment. The GP will call you and try to deal with as much over the phone as possible. If they feel they need to see you and you do not have symptoms of COVID-19 they may ask you to come to the surgery. They may also ask you to email the surgery additional information or possibly images of a condition if needs be (such as eczema, lesions etc.)
We would like to thank all our patients again for understanding and bearing with us at this very difficult time. Please continue to follow the advice on social distancing and non-essential travel etc.
Appointments and Prescription ordering update
As of today and the foreseeable future for all GP and nursing appointments, we will be contacting you prior to the appointment to assess your symptoms and to try and deal with as much as possible over the phone. Please ensure you have your phone with you as we cannot specify a time due the demands on the service. If the clinician feels they need to see you in person to assess your symptoms and diagnose anything, they will ask you to come down to the surgery after assessing the risk of infection. We have done this to try and minimise risk to our patients, especially our most at risk patients such as the elderly or people with underlying health conditions. This means that you should only attend the surgery if you have been asked to. If you are unclear if you should attend, please call the surgery first. Thank you for understanding and bearing with us at this time.
Please do not come into the building unless absolutely necessary. Please either call the surgery between 9 and 12am or order online if you are . If you have a nominated pharmacy, your prescription will be sent electronically to them, if you do not have a nominated pharmacy you may be asked to chose one so that your prescription can be sent directly to them. All repeat medications are also being reduced to one month supply to ensure that there is not a shortage of medication and that everyone has access to essential medicines.
Thank you for your understanding and patience at this difficult and evolving time.
Sick note guidance for COVID-19
If you are personally affected and in isolation for seven days you do not need to contact your GP for a sick note. You must self-certify for the first 7 days as normal. Information on this can be found at:
If you are personally affected and remain unwell for over seven days. Please visit www.111.nhs.uk and complete an online self-assessment. You may be asked to call 111 for further advice on the next steps regarding returning to work. You do not need to contact your GP.